FAQ

How long does shipping take?

Orders ship from the United States within 1–3 business days. Delivery usually takes 3–7 business days after shipping.

Is shipping free?

US orders over $49 ship free. Orders under $49 pay a flat shipping rate shown at checkout.

Can I return a product?

Yes. You can return unused products in their original packaging within 30 days of delivery. See Refund policy.

Is there a warranty?

Every Pogany appliance has a 1-year limited warranty against defects in materials and workmanship. See Warranty.

What voltage do the appliances use?

They are made for standard US 110–120V outlets.

How do I clean the plates?

Unplug the appliance and let it cool. Wipe the plates with a damp cloth or soft sponge. Never immerse the unit in water.

How do I contact you?

WhatsApp +1 626-879-7272 or email sales@usaaron.com.